Privacy Policy for Hedaaz Jewellery

Effective Date: 6th September 2025

At Hedaaz Jewellery, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from you:

Personal Information: Name, email address, phone number, billing/shipping address, payment details.
Order Details: Products purchased, transaction amount, delivery information.
Technical Information: IP address, browser type, device information, cookies, and usage data.
Communication Data: Any messages, reviews, or feedback shared with us.

2. How We Use Your Information

We use your information to:

Process and deliver your orders securely.
Send order updates, promotional offers, and important service notifications.
Improve our website experience, customer support, and product offerings.
Prevent fraud, unauthorized transactions, and maintain data security.

3. Cookies & Tracking

Our website uses cookies and similar technologies to:

Remember your preferences and shopping cart.
Analyze website performance and customer behavior.
Show you relevant ads and offers.

You may disable cookies in your browser settings, but some features may not function properly.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

Trusted Service Providers: Shipping partners, payment gateways, IT support, or marketing tools – only to fulfill your orders and improve services.
Legal Authorities: If required by law or to protect our rights, safety, or property.

5. Payment Security

We use secure, encrypted payment gateways to process your transactions. Hedaaz Jewellery does not store your full payment details (like credit/debit card numbers).

6. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

7. Your Rights

As a customer, you have the right to:

Access, update, or correct your personal information.
Opt out of marketing emails or SMS.
Request deletion of your personal data (subject to legal and transactional requirements).

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to Privacy Policy

Hedaaz Jewellery reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: care@hedaaz.com
📍 Address: Noida
📞 Phone: 9625192285, 9667269052

✨ At Hedaaz Jewellery, your trust means everything. We are committed to keeping your shopping experience safe, secure, and delightful.