Warranty
🛡️ Our 6-Month Promise – Because You Deserve to Shine, Worry-Free
At Hedaaz, every piece of jewelry is more than just an accessory—it's a commitment to quality, comfort, and confidence.
What’s Covered?
✔️ Faded or worn-out plating
❌ Broken, bent, or damaged jewelry is not covered under warranty.Â
How It Works
-
You send us the product (safely packed)
-
We replate it with care (takes 15–20 days from the day we receive it)
-
We ship it back to you
📦 Courier charges (both ways) are to be borne by the customer
🌟 92.5 Pure Silver Jewelry (Sterling Silver)
We also craft solid 92.5 sterling silver jewelry, stamped for authenticity.
It’s long-lasting, timeless, and a perfect mix of purity & strength.
🟡 18K & 22K Gold Plating
We offer both 18K and 22K gold plating over premium Italian brass.
-
18K Gold Plating: 75% pure gold. Gives a rich, elegant gold tone that’s perfect for daily wear and more resistant to scratches.
-
22K Gold Plating: 91.6% pure gold. Gives a deeper, more traditional golden glow—ideal for those who love a luxurious Indian gold look.
Both are nickel-free, non-carcinogenic, and completely safe for sensitive skin.
⚪ 999 Pure Silver Plating
Our silver jewelry is plated with 999 Pure Silver—the highest grade of silver (99.9% purity).
-
Brighter, purer finish than regular silver
-
Naturally hypoallergenic and safe for all skin types
-
No irritation, no tarnishing when cared for
We stand by our craftsmanship. If your plating fades or you're unhappy within 6 months, we’ll re-plate it for free.
Customer Support
Our team is always happy to help!
Please allow 24–48 hours for our response. We promise—we’ll get back to you. 💌
đź“© Reach us at:
Email – hedaazofficial@gmail.com
WhatsApp – 9625192285
Instagram- @hedaaz.co
Facebook- hedaaz
Â